Superscope Products Service and Support

Superscope provides in and out of warranty repairs on all Superscope PSD and PAC series products. For in and out of warranty service on other brands of audio, video and projector products please visit our Audio Product Service or Projector & Video Product Service pages. To receive an Out of Warranty repair estimate please complete the Service Request Form and include with your product when sending to Superscope. Repair estimate fees will apply toward the repair cost if you decide to repair your product. For in-warranty service coverage, please include a copy of your proof of purchase with the product. See the Service Request Form for details.

When sending your product to Superscope for service please follow these steps.

  • Complete and print the Service Request Form.
  • Box and return (postage prepaid) your product and service request form to:

Superscope LLC
Attn: Service Department
1508 Batavia Ave.
Geneva, IL 60134

  • Please package your product carefully before shipping and insure the shipment for the appropriate replacement value. All parcel carriers are acceptable for shipment.
  • Should you need to discuss this repair with our technical staff prior to returning your unit for service, please call Superscope at 800-374-4118 (ext 396).
  • For additional answers to common service & repair questions, please visit our FAQ page.

Superscope offers Nearly New Products at a savings. These products have been tested to be in complete working order and are backed by the same 1 year parts and labor warranty as our new models. Cosmetics are in good shape but there may be some minor cosmetic blemishes. Nearly New Products come with all new products accessories and documentation.

To learn more about our service, repair, parts and trade-in program, click on a option below or give us a call at 800-374-4118.

 

Superscope Service Request Form


Need Service on your product? Simply open, complete, print and drop our Service Request Form in the box with your unit. In a few days we will be back to you with all the details of the repair...Open & Print

 

 

Tune Up Specials


Bring your audio product back up to shape with one of our customized Tune Up specials...Learn More

 

 

Parts and Accessories


Superscope stocks and sells many common used parts and accessories for the brands we support. To see a sample of the items we carry...Learn More

 

 

Service & Repair FAQs


Find answers to some of the general questions about having Superscope repair you unit...Learn More

 

 

Visit Superscope


Local to us? Drop your service repair off. We are located at 1508 Batavia Ave., Geneva, IL 60134 and are open Mon~Fri 8:00am to 5:00pm...Directions

 

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