Superscope Repair Service and Support

Superscope is accepting In and Out of Warranty repairs on Superscope PSD, PAC and PMR series products.  Only limited service is now offered on Superscope PSD300 series products. Please contact us or call (800-374-4118) before shipping a PSD300 Series product to Superscope for repair.

To return a product for In Warranty service or receive an Out of Warranty repair estimate please complete the Service Request Form and include with your product when sending to Superscope. For in-warranty service coverage, please include a copy of your proof of purchase with the product.

Out of Warranty repair estimates require our technicians to bench test and diagnose your product before providing a repair estimate.  Fees for providing a repair estimate will apply toward the repair cost if you decide to repair your product.  Refusing the repair will require the customer to pay the repair estimate fee.

When sending your product to Superscope for service please follow these steps.

  • Complete and print the Service Request Form.
  • Box and return (postage prepaid) your product and service request form to:

Superscope LLC
Attn: Service Department
1508 S. Batavia Ave.
Geneva, IL 60134

  • Please package your product carefully before shipping and insure the shipment for the appropriate replacement value. All parcel carriers are acceptable for shipment.
  • Should you need to discuss this repair with our technical staff prior to returning your unit for service, please call Superscope at 800-374-4118 (ext 396).
  • For additional answers to common service & repair questions, please visit our FAQ page.

For non-Superscope branded products, please contact us or call (800-374-4118) before shipping any non-Superscope branded product to Superscope for repair.  Superscope will not be responsible for any non-Superscope branded product shipped to Superscope without our approval.

Superscope offers Nearly New Products at a savings. These products have been tested to be in complete working order and are backed by the same 1 year parts and labor warranty as our new models. Cosmetics are in good shape but there may be some minor cosmetic blemishes. Nearly New Products come with all new products accessories and documentation.  Please contact us for current availability.

Superscope Product Support